Jubilation Box has a 10-day return policy, which means you have 10 days after your item is marked delivered to request a return.
To be eligible for a return, your item must be in new and unused condition with original tags and/or labels, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we will provide a return shipping label with return shipping instructions. Items sent back to us without first requesting a return will not be accepted.
You can always contact us with any questions at firstname.lastname@example.org.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
In the event your order arrives damaged in any way, please email us within 48 hours of delivery at email@example.com with your order number and a photo of the item’s condition. We will work to ship a replacement to you.